Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes:

• Email address and account credentials
• Chart images you upload for analysis
• Payment information (processed securely through our payment providers)
• Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI chart analysis services
• Process your transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your chart images are processed securely and are not stored permanently on our servers.

4. Third-Party Services

We use the following third-party services:

• OpenAI - For AI-powered chart analysis
• Supabase - For authentication and database services
• Payment Processors - For secure payment processing

These services have their own privacy policies governing the use of your information.

5. Data Retention

We retain your account information for as long as your account is active or as needed to provide you services. Chart images uploaded for analysis are processed in real-time and are not permanently stored.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to our use of your personal data
• Withdraw consent at any time

7. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our service is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@bullmonsters.com